Carnival Citi Social Casino Review & Welcome Bonus
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Carnival Citi is a relatively new online social casino featuring nearly 250 games, including slots, video poker, arcade games and more. Carnival Citi is offering new users a great way to get started at the social casino, with an attractive welcome bonus that provides new users with 10 million Coins and 5,000 Sweeps Chips just for signing up.
Although some of the terminology is different, Carnival Citi operates like most sweepstakes casinos. The casino is free to play and no purchase is required. Carnival City features a dual virtual currency system. Coins (commonly called Gold Coins at other social casinos) are used to play just for fun, with no redemption options. Sweeps Chips are Carnival Citi’s version of Sweeps Coins. SC are free and when you play and win with them, they become redeemable for cash prizes.
In this review, we’ll tell you all about Carnival Citi’s welcome offer, the casino-style games available, promotions for existing users, the banking and redemption processes and much more.
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What’s the Carnival Citi Casino bonus code for January 2025?
No promo code is required to claim the Carnival Citi welcome bonus. Simply visit carnivalciti.com and sign up for a new account. You’ll automatically receive 10 million Coins and 5,000 Sweeps Chips just for joining Carnival Citi — a substantial welcome bonus compared to other NY sweepstakes casinos.
| Carnival Citi Bonus Code | Click To Claim |
|---|---|
| Welcome Bonus | 10,000,000 Free Coins + 5,000 Free Sweeps Chips |
| Last Updated | January 2025 |
How does the Carnival Citi free bonus work?
Carnival Citi makes it incredibly easy to claim their free welcome bonus. Just complete the initial registration process (which we’ll explain in detail below) and, once approved, 10 million Coins and 5,000 Sweeps Chips will be loaded into your account. That’s all it takes to begin exploring the many slot titles and other games in Carnival Citi’s game library and take advantage of the ongoing promotions available at the social casino.
There are a few important terms and conditions to know before signing up at Carnival Citi. You must be at least 18 years old to register for an account. You must also be in one of the 37 states in which Carnival Citi is unrestricted. Unfortunately, New York is one of the states where you currently cannot register for a Carnival Citi account. The other states are:
- Florida
- Georgia
- Kentucky
- Michigan
- Missouri
- Nebraska
- North Carolina
- Ohio
- Pennsylvania
- Rhode Island
- Utah
- Washington
Most social casinos have at least a few states in which they are not available, but Carnival Citi’s list of restricted states is one of the biggest we’ve seen.
Carnival Citi’s terms and conditions page says that in most of those excluded states you may still use Coins to play games, but can’t use Sweeps Chips or participate in promotions. But we discovered that users in the restricted states receive a pop-up notice when attempting to register an account that states, “This state is unfortunately restricted.”
Still, the T&C page does say that most of those states are only “temporarily” restricted. So there is a chance New York could move off of the restricted list at some point.
Does Carnival Citi social casino have other promotions?
One of the great things about Carnival Citi is that users are eligible to participate in regular promotions for a chance to score more free Coins and Sweeps Chips. And much like all social casinos, Carnival Citi offers purchase options if you want to buy additional Coins. As a bonus, Coin purchases also come with free Sweeps Chips.
But there are several other ways to acquire Coins and SC without spending a dime. Carnival Citi promotions for existing users include:
- Lucky Draws: Each time you play up to 10,000 SC on slots and selected other games, you’ll receive three E.TICKETS. If any of your tickets are randomly chosen in Carnival Citi’s daily, weekly and monthly Lucky Draws, you can receive prizes, including bonus SC. The more you play, the greater your chances of winning.
- Daily Login Bonus: Receive 1,000 SC each day you log into your account, for a total of no more than five days.
- Facebook promotions: Follow Carnival Citi’s Facebook page (facebook.com/carnivalciti) to participate in frequent giveaways and other promotions to garner more Coins and SC. Coupon codes are released regularly and users have multiple opportunities to be randomly selected to receive bonuses.
- Text marketing giveaways: Opt into receiving texts from Carnival Citi and you’ll receive updates on the latest game additions and chances to claim free Coins and SC.
- Snail mail requests: You can receive 2,000 free SC by sending a hand-written request through the mail. Find the Request Sweeps Chips Request Code link in your account settings. Scroll to the bottom of the home page and click the “Terms & Conditions” link, then “Promo Rules,” to find more details, including the mailing address and what to write to receive this offer.
How to download Carnival Citi Casino in New York
The games at Carnival Citi are available to play on desktop and mobile browsers by simply heading to carnivalciti.com. Unfortunately, Carnival Citi is restricted in New York at this time. There is no dedicated app available for Android or iOS users. But the games function well on the optimized mobile site and you can access all of the same features on both desktop and mobile. The games load quickly, the gameplay is generally excellent and the bright, simple layout of the site makes it easy to navigate.
Social casinos rarely have designated mobile apps, but if that’s something you are looking for, give Pulsz Casino or LuckyLand Slots a try.
How do I get started at Carnival Citi social casino?
It’s easy to sign up for a new Carnival Citi account. Head to carnivalciti.com and click the yellow “New User” banner across the bottom of the page to begin.
Carnival Citi allows you to begin registration by logging into your Facebook, Google or Apple accounts. Otherwise, you can create an account using your email address.
Here are the steps to register a new account at Carnival Citi:
- Enter your email address
- Choose a password
- Provide some personal details, including your name, date of birth, gender, address and phone number
- Verify your email address by clicking the link sent by Carnival Citi
- Verify your phone number by entering the code texted by Carnival Citi
Once your information is verified, congrats, you now have your very own Carnival Citi account and can begin playing games with the 10 million Coins and 5,000 Sweeps Chips you’ll receive as a welcome bonus. Additional information will be requested when you first make purchases and request redemptions, including banking details. Carnival Citi may request you upload certain documents (photo ID, proof of address, etc.) to fully verify your account.
What games can you play at Carnival Citi Casino?
The first thing you’ll notice when you join Carnival Citi is the bright and colorful game tiles. It’s very inviting and playful. The layout is refreshingly simple, if somewhat generic-looking, and it’s easy to navigate to the different sections and find games.
There are close to 250 total games available at Carnival Citi, but the majority are slots, with a few video poker titles, Keno and arcade/fishing games. You should be aware that several games can only be unlocked once you’ve acquired “VIP Access,” which requires a Coins package purchase of at least $24.99. You must have VIP Access to play 3-reel slots, video poker, Keno and arcade games. Without VIP Access, players are limited to slots (including jackpots) and solitaire titles. We found this disappointing, as it doesn’t allow all players access to the full slate of offerings like most social casinos. It seems like letting players explore all of the various types of game would encourage more engagement.
Slots
All of the games at Carnival Citi, including all slot titles, come from a single game developer, Game Media Works. While the slots library is fairly diverse, with games featuring a number of classic themes (including fruit and animal games), you won’t find any of the top games from developers like Pragmatic Play, BetSoft, NetEnt and Light & Wonder that have become popular favorites at other social casinos. That also means you won’t find any of the popular licensed games that feature pop-culture brands like Wheel of Fortune, Monopoly, Squid Game and Snoop Dogg.
Carnival Citi regularly adds games, which you’ll find under the “New” heading on the homepage. The online casino also has a “Hot” section where you can peruse the games Carnival Citi casino players have been enjoying the most lately.
Popular slots at Carnival Citi include the following titles:
- Medusa
- Cleopatra: The Golden Scarab
- Diamonds Deluxe
- Witch’s Triple Brew
- Buffalo Run
- Clown Fish Treasure
- Mayan Lost Treasure
- Tripl3 Jewels Legend Link
Other games at Carnival Citi Casino
The only real “table games” we could find at Carnival Citi were a few solitaire titles, including Quick Cash Solitaire and Vegas Solitaire, which don’t require VIP Access to play.
Once you’ve unlocked VIP Access, you can choose from 10 video poker games, which is a good amount for a social casino. The video poker titles at Carnival Citi include:
- Bonus Poker
- Super Aces
- Double Bonus Deuces
- Double Double Poker
- 10s or Better
- Sevens & Joker Wild
Those with VIP Access can choose from around a half dozen Keno games at Carnival Citi. There’s also an “Arcade” category, featuring a few fishing titles and more, for players with VIP Access.
Is Carnival Citi the best social casino in New York?
Unfortunately, Carnival Citi is not currently available in New York. If it was, it would still have a ways to go to reach the top tier of social casinos in the state. There are some great things about Carnival Citi, as well as a few areas in need of improvement. Ultimately, it depends on your tastes and what you look for in a social casino. But Carnival Citi is definitely worth at least a try if you’re in a non-restricted state.
What’s great about Carnival Citi online casino?
- Strong welcome bonus
- Hundreds of slots
- Numerous ways to score free Coins and SC
- Responsive customer service
Areas in need of improvement
- Limited non-slot game options
- Purchase required to unlock certain games
- Limited availability in the U.S.
- No games from top social game providers
How do purchases work at Carnival Citi Casino?
You don’t have to make a purchase to play games at Carnival Citi. But if you desire additional Coins, you do have the option to buy them and receive free Sweeps Chips as a bonus. Coin packages start at $2.99, but remember — to play a large number of the games at Carnival Citi, you’d need to purchase a Coins bundle that costs at least $24.99.
Carnival Citi Casino prize redemption process
Carnival Citi has a unique virtual currency conversion standard. The welcome offer — which delivers 10 million Coins and 5,000 Sweeps Chips when you sign up — appears especially eye-popping if you are used to the values at other social casinos. But most of the games have a wagering minimum of several thousand Coins when playing in standard mode. And while redeemable Sweeps Coins at many social casinos have a 1:1 conversion value (1 SC equals $1), at Carnival Citi, 1,000 Sweeps Chips are worth $1. Still, when adjusted for the unique conversion rate, Carnival Citi’s welcome bonus and redemption requirements are about equal to what some of the top online social casinos offer.
You can redeem Sweeps Chips for cash prizes at Carnival Citi when you have a minimum of 100,000. That equates to $100, which is about what the minimum redemption threshold is at many other sweepstakes casinos. The maximum redemption is $10,000 per day or $25,000 per week.
To redeem SC for prizes at Carnival Citi, you must play through Sweeps Chips 1x. So, for example, the 5,000 SC you get with the welcome offer don’t automatically go into your redeemable SC balance. Winnings from those SC do.
Click the “Redeem” button when you are ready to request a redemption. Another unique element of Carnival Citi is that they require players to answer a simple “trivia question” before processing a redemption request. Don’t worry if you answer incorrectly; you’ll get a chance to answer more.
Redemptions are usually processed within 1-2 days and it can take up to 5 business days to reach your bank account, depending on your bank. All redemptions are transferred to your bank account via Trustly.
Some social casinos, like FunzCity and and Chumba Casino, allow players to redeem SC for gift cards, with a lower minimum required. That option is not available at Carnival Citi.
Banking options at Carnival Citi social casino
For Coin purchases, Carnival Citi accepts the following payment methods:
- Visa, Mastercard, Discover and American Express credit/debit cards
- Trustly bank account transfer
- Paypal
The Carnival Citi platform has an SSL certificate, meaning your personal details (including banking info) are encrypted and protected, so you can feel safe making payments.
Customer support at Carnival Citi Casino
Carnival Citi has a robust FAQ section that should answer most basic questions you might have about the social casino.
If you have additional questions, there are three ways to contact Carnival Citi customer support:
- 24/7 live chat
- Email ([email protected])
- Phone (786-772-1915)
We found the live chat feature to be the quickest way to get a response. Customer support via live chat was fast, polite and comprehensive, answering all of our queries satisfactorily and in detail. This is rare among sweepstakes casinos, with only a handful of brands being known for having reliable live chats, such as WOW Vegas, High 5 Casino, and Stake.us.
History of Carnival Citi social casino
Carnival Citi is owned and operated by U.S. company Citi Media Tech, which is based in Miami, Florida. CMT launched the Carnival Citi online casino in July of 2023.
Carnival Citi Casino FAQ
Yes. If you are in a state not on the restricted list (see above), Carnival Citi is a safe and legal social casino option. Carnival Citi has a 4.6-star rating (out of 5 stars) at Trustpilot, where users say they’ve enjoyed the playing experience and were able to successfully redeem SC for cash prizes.
Users who register a new Carnival Citi account automatically receive 10 million Coins and 5,000 Sweeps Chips.
No promo code is needed to claim the Carnival Citi welcome bonus. Just register a new account and the 10 million Coins and 5,000 SC are all yours.
Carnival Citi does not offer the kind of real-money gambling experience you get when playing at the regulated online casinos available legally in certain states. Carnival Citi operates as a sweepstakes casino, meaning once you’ve acquired enough winnings through playing with SC, you are eligible to redeem them for cash prizes.
At Carnival Citi, once you have enough redeemable Sweeps Chips (the minimum is 100,000 SC, the equivalent of $100), just smash the “Redeem” button to request your cash-prize redemption. Remember, the free SC you acquire must be played through once before they become redeemable.